# Help Scout: Delayed inbound email

> Help Scout status incident “Delayed inbound email” on 2015-09-09: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/pn2qcngh7x83
Last updated: 2015-09-09T23:08:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2015-09-09 21:55 UTC · Resolved: 2015-09-09 23:08 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/pn2qcngh7x83](https://status.helpscout.com/incidents/pn2qcngh7x83)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2015-09-09 23:08 UTC: Inbound processing is back to normal. Let us know if you run into any additional problems!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2015-09-09 21:55 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/pn2qcngh7x83
- Citation: Help Scout, “Delayed inbound email” (2015-09-09 21:55 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/pn2qcngh7x83 (CC BY 4.0).
- Markdown link: `[Help Scout: Delayed inbound email (2015-09-09)](https://rewindex.com/company/help-scout/incidents/pn2qcngh7x83)`


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Canonical: https://rewindex.com/company/help-scout/incidents/pn2qcngh7x83 · Markdown: https://rewindex.com/company/help-scout/incidents/pn2qcngh7x83.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/pn2qcngh7x83 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:38:29.572Z