# Help Scout: Connections Issues

> Help Scout status incident “Connections Issues” on 2022-12-07: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/pll0jmq5rw13
Last updated: 2022-12-07T15:36:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-12-07 14:11 UTC · Resolved: 2022-12-07 15:36 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/pll0jmq5rw13](https://status.helpscout.com/incidents/pll0jmq5rw13)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2022-12-07 15:36 UTC: The team have discovered the cause of the issue and connection is now stable.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2022-12-07 14:11 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/pll0jmq5rw13
- Citation: Help Scout, “Connections Issues” (2022-12-07 14:11 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/pll0jmq5rw13 (CC BY 4.0).
- Markdown link: `[Help Scout: Connections Issues (2022-12-07)](https://rewindex.com/company/help-scout/incidents/pll0jmq5rw13)`


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Canonical: https://rewindex.com/company/help-scout/incidents/pll0jmq5rw13 · Markdown: https://rewindex.com/company/help-scout/incidents/pll0jmq5rw13.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/pll0jmq5rw13 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:06:02.603Z