# Help Scout: Docs sites are down

> Help Scout status incident “Docs sites are down” on 2024-10-25: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/pdlww928k484
Last updated: 2024-10-25T20:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-10-25 20:00 UTC · Resolved: 2024-10-25 20:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/pdlww928k484](https://status.helpscout.com/incidents/pdlww928k484)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2024-10-25 20:00 UTC: We experienced an issue that caused Docs sites to be unavailable, we've since resolved the issue but if you see lingering issues or have questions, feel free to reach out via help@helpscout.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Help Scout, started 2024-10-25 20:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/pdlww928k484
- Citation: Help Scout, “Docs sites are down” (2024-10-25 20:00 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/pdlww928k484 (CC BY 4.0).
- Markdown link: `[Help Scout: Docs sites are down (2024-10-25)](https://rewindex.com/company/help-scout/incidents/pdlww928k484)`


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Canonical: https://rewindex.com/company/help-scout/incidents/pdlww928k484 · Markdown: https://rewindex.com/company/help-scout/incidents/pdlww928k484.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/pdlww928k484 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:51:25.435Z