# Help Scout: Reporting data timing out for some customers

> Help Scout status incident “Reporting data timing out for some customers” on 2015-03-11: impact minor (vendor’s label), 8 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/nclkw02trsjr
Last updated: 2015-03-11T23:13:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2015-03-11 23:05 UTC · Resolved: 2015-03-11 23:13 UTC · Duration: 8 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/nclkw02trsjr](https://status.helpscout.com/incidents/nclkw02trsjr)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2015-03-11 23:13 UTC: Reports data is all clear now, happy Wednesday!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2015-03-11 23:05 UTC, resolved after 8 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/nclkw02trsjr
- Citation: Help Scout, “Reporting data timing out for some customers” (2015-03-11 23:05 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/nclkw02trsjr (CC BY 4.0).
- Markdown link: `[Help Scout: Reporting data timing out for some customers (2015-03-11)](https://rewindex.com/company/help-scout/incidents/nclkw02trsjr)`


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Canonical: https://rewindex.com/company/help-scout/incidents/nclkw02trsjr · Markdown: https://rewindex.com/company/help-scout/incidents/nclkw02trsjr.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/nclkw02trsjr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:22:02.225Z