# Help Scout: Server Error Impacting Performance

> Help Scout status incident “Server Error Impacting Performance” on 2015-10-01: impact none (vendor’s label), 26 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/m2mknx09j1m1
Last updated: 2015-10-01T12:12:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2015-10-01 11:46 UTC · Resolved: 2015-10-01 12:12 UTC · Duration: 26 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/m2mknx09j1m1](https://status.helpscout.com/incidents/m2mknx09j1m1)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2015-10-01 12:12 UTC: Everything looks good on our end, but we're keeping a close eye on things behind the scenes. We'll have more to share about what happened once we've had some time to really investigate. Very sorry about the hassle this morning!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Help Scout, started 2015-10-01 11:46 UTC, resolved after 26 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/m2mknx09j1m1
- Citation: Help Scout, “Server Error Impacting Performance” (2015-10-01 11:46 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/m2mknx09j1m1 (CC BY 4.0).
- Markdown link: `[Help Scout: Server Error Impacting Performance (2015-10-01)](https://rewindex.com/company/help-scout/incidents/m2mknx09j1m1)`


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Canonical: https://rewindex.com/company/help-scout/incidents/m2mknx09j1m1 · Markdown: https://rewindex.com/company/help-scout/incidents/m2mknx09j1m1.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/m2mknx09j1m1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:00:36.635Z