# Help Scout: Elevated Connection Errors

- Impact (vendor’s label): major
- Status: resolved
- Started: 2016-02-05 12:27 UTC · Resolved: 2016-02-05 13:20 UTC · Duration: 53 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/lhngfhmgjmcn](https://status.helpscout.com/incidents/lhngfhmgjmcn)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2016-02-05 13:20 UTC: We're resolving this incident and will follow-up with a postmortem at some point in the next 24 hours.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/help-scout/incidents/lhngfhmgjmcn · Markdown: https://rewindex.com/company/help-scout/incidents/lhngfhmgjmcn.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/lhngfhmgjmcn · Generated 2026-10-18T11:40:14.077Z