# Help Scout: Docs SSL errors

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-01-21 23:25 UTC · Resolved: 2019-01-22 00:41 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/lcjd2j413kr7](https://status.helpscout.com/incidents/lcjd2j413kr7)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2019-01-22 00:41 UTC: All SSL errors have been resolved. Very sorry for the interruption today! We'll publish a postmortem with much more detail in the next 48 hours.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/help-scout/incidents/lcjd2j413kr7 · Markdown: https://rewindex.com/company/help-scout/incidents/lcjd2j413kr7.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/lcjd2j413kr7 · Generated 2026-10-18T11:27:57.793Z