# Help Scout: Inbox Views Not Updating

> Help Scout status incident “Inbox Views Not Updating” on 2025-02-22: impact minor (vendor’s label), 25 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/jw2s6v11frz0
Last updated: 2025-02-23T18:52:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-02-22 17:23 UTC · Resolved: 2025-02-23 18:52 UTC · Duration: 25 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/jw2s6v11frz0](https://status.helpscout.com/incidents/jw2s6v11frz0)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2025-02-23 18:52 UTC: This incident has now been resolved - thanks for your patience as we worked through this one.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2025-02-22 17:23 UTC, resolved after 25 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/jw2s6v11frz0
- Citation: Help Scout, “Inbox Views Not Updating” (2025-02-22 17:23 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/jw2s6v11frz0 (CC BY 4.0).
- Markdown link: `[Help Scout: Inbox Views Not Updating (2025-02-22)](https://rewindex.com/company/help-scout/incidents/jw2s6v11frz0)`


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Canonical: https://rewindex.com/company/help-scout/incidents/jw2s6v11frz0 · Markdown: https://rewindex.com/company/help-scout/incidents/jw2s6v11frz0.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/jw2s6v11frz0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:31:48.634Z