# Help Scout: Connections Issues

> Help Scout status incident “Connections Issues” on 2019-09-10: impact minor (vendor’s label), 1.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/jp4k1g6b1cyx
Last updated: 2019-09-10T20:01:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-09-10 18:12 UTC · Resolved: 2019-09-10 20:01 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/jp4k1g6b1cyx](https://status.helpscout.com/incidents/jp4k1g6b1cyx)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2019-09-10 20:01 UTC: Incoming emails that were queued up are now processing correctly in mailboxes. We're sorry for the delays this afternoon -- thanks again for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2019-09-10 18:12 UTC, resolved after 1.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/jp4k1g6b1cyx
- Citation: Help Scout, “Connections Issues” (2019-09-10 18:12 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/jp4k1g6b1cyx (CC BY 4.0).
- Markdown link: `[Help Scout: Connections Issues (2019-09-10)](https://rewindex.com/company/help-scout/incidents/jp4k1g6b1cyx)`


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Canonical: https://rewindex.com/company/help-scout/incidents/jp4k1g6b1cyx · Markdown: https://rewindex.com/company/help-scout/incidents/jp4k1g6b1cyx.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/jp4k1g6b1cyx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:44:56.955Z