# Help Scout: Connection and Feature Issues

> Help Scout status incident “Connection and Feature Issues” on 2024-02-05: impact minor (vendor’s label), 7.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/f4d9d9psrbsb
Last updated: 2024-02-05T22:38:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-02-05 14:42 UTC · Resolved: 2024-02-05 22:38 UTC · Duration: 7.9 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/f4d9d9psrbsb](https://status.helpscout.com/incidents/f4d9d9psrbsb)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2024-02-05 22:38 UTC: Engineering has stabilized the issue. We're closing the status now, but we will continue to monitor Help Scout's performance.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2024-02-05 14:42 UTC, resolved after 7.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/f4d9d9psrbsb
- Citation: Help Scout, “Connection and Feature Issues” (2024-02-05 14:42 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/f4d9d9psrbsb (CC BY 4.0).
- Markdown link: `[Help Scout: Connection and Feature Issues (2024-02-05)](https://rewindex.com/company/help-scout/incidents/f4d9d9psrbsb)`


---
Canonical: https://rewindex.com/company/help-scout/incidents/f4d9d9psrbsb · Markdown: https://rewindex.com/company/help-scout/incidents/f4d9d9psrbsb.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/f4d9d9psrbsb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:17:22.548Z