# Help Scout: Connections Issues

> Help Scout status incident “Connections Issues” on 2021-03-31: impact minor (vendor’s label), 39 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/dpqnnk11b7p3
Last updated: 2021-03-31T18:02:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-03-31 17:23 UTC · Resolved: 2021-03-31 18:02 UTC · Duration: 39 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/dpqnnk11b7p3](https://status.helpscout.com/incidents/dpqnnk11b7p3)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2021-03-31 18:02 UTC: Performance is stable across the board, so we're closing this out. We'll continue to monitor all services over the next few hours. We're sorry for the trouble today!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2021-03-31 17:23 UTC, resolved after 39 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/dpqnnk11b7p3
- Citation: Help Scout, “Connections Issues” (2021-03-31 17:23 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/dpqnnk11b7p3 (CC BY 4.0).
- Markdown link: `[Help Scout: Connections Issues (2021-03-31)](https://rewindex.com/company/help-scout/incidents/dpqnnk11b7p3)`


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Canonical: https://rewindex.com/company/help-scout/incidents/dpqnnk11b7p3 · Markdown: https://rewindex.com/company/help-scout/incidents/dpqnnk11b7p3.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/dpqnnk11b7p3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:01:23.130Z