# Help Scout: Connection Issues

> Help Scout status incident “Connection Issues” on 2018-04-03: impact minor (vendor’s label), 8 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/ddj4727krkfp
Last updated: 2018-04-03T18:56:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-04-03 18:48 UTC · Resolved: 2018-04-03 18:56 UTC · Duration: 8 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/ddj4727krkfp](https://status.helpscout.com/incidents/ddj4727krkfp)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2018-04-03 18:56 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2018-04-03 18:48 UTC, resolved after 8 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/ddj4727krkfp
- Citation: Help Scout, “Connection Issues” (2018-04-03 18:48 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/ddj4727krkfp (CC BY 4.0).
- Markdown link: `[Help Scout: Connection Issues (2018-04-03)](https://rewindex.com/company/help-scout/incidents/ddj4727krkfp)`


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Canonical: https://rewindex.com/company/help-scout/incidents/ddj4727krkfp · Markdown: https://rewindex.com/company/help-scout/incidents/ddj4727krkfp.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/ddj4727krkfp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:54:48.413Z