# Help Scout: Mobile App Issues

> Help Scout status incident “Mobile App Issues” on 2019-04-17: impact minor (vendor’s label), 11 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/d3d8wylq5pp3
Last updated: 2019-04-17T20:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-04-17 20:19 UTC · Resolved: 2019-04-17 20:30 UTC · Duration: 11 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/d3d8wylq5pp3](https://status.helpscout.com/incidents/d3d8wylq5pp3)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2019-04-17 20:30 UTC: Both the Android and iPhone apps are back in action, and we're marking this as resolved. Apologies for the hiccup!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2019-04-17 20:19 UTC, resolved after 11 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/d3d8wylq5pp3
- Citation: Help Scout, “Mobile App Issues” (2019-04-17 20:19 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/d3d8wylq5pp3 (CC BY 4.0).
- Markdown link: `[Help Scout: Mobile App Issues (2019-04-17)](https://rewindex.com/company/help-scout/incidents/d3d8wylq5pp3)`


---
Canonical: https://rewindex.com/company/help-scout/incidents/d3d8wylq5pp3 · Markdown: https://rewindex.com/company/help-scout/incidents/d3d8wylq5pp3.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/d3d8wylq5pp3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:18:11.791Z