# Help Scout: [Scheduled] Scheduled SupportAgent Maintenance

> Help Scout maintenance “[Scheduled] Scheduled SupportAgent Maintenance” on 2023-11-16: impact maintenance (vendor’s label), 21 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/ckx47thzm303
Last updated: 2023-11-16T10:22:00Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: resolved
- Started: 2023-11-16 10:01 UTC · Resolved: 2023-11-16 10:22 UTC · Duration: 21 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/ckx47thzm303](https://status.helpscout.com/incidents/ckx47thzm303)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2023-11-16 10:22 UTC: The scheduled SupportAgent maintenance window has been completed. Thanks for your patience this morning.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Maintenance posted by Help Scout, started 2023-11-16 10:01 UTC, resolved after 21 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/ckx47thzm303
- Citation: Help Scout, “[Scheduled] Scheduled SupportAgent Maintenance” (2023-11-16 10:01 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/ckx47thzm303 (CC BY 4.0).
- Markdown link: `[Help Scout: Scheduled Scheduled SupportAgent Maintenance (2023-11-16)](https://rewindex.com/company/help-scout/incidents/ckx47thzm303)`


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Canonical: https://rewindex.com/company/help-scout/incidents/ckx47thzm303 · Markdown: https://rewindex.com/company/help-scout/incidents/ckx47thzm303.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/ckx47thzm303 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:04:27.321Z