# Help Scout: Email Delays

> Help Scout status incident “Email Delays” on 2019-07-08: impact minor (vendor’s label), 59 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/ccjhhhl486p4
Last updated: 2019-07-08T01:09:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-07-08 00:10 UTC · Resolved: 2019-07-08 01:09 UTC · Duration: 59 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/ccjhhhl486p4](https://status.helpscout.com/incidents/ccjhhhl486p4)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2019-07-08 01:09 UTC: The issue has been identified and resolved. Previous outgoing emails, which had been delayed, have been processed now and new emails are being sent out as expected. Sorry for the trouble this evening!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2019-07-08 00:10 UTC, resolved after 59 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/ccjhhhl486p4
- Citation: Help Scout, “Email Delays” (2019-07-08 00:10 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/ccjhhhl486p4 (CC BY 4.0).
- Markdown link: `[Help Scout: Email Delays (2019-07-08)](https://rewindex.com/company/help-scout/incidents/ccjhhhl486p4)`


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Canonical: https://rewindex.com/company/help-scout/incidents/ccjhhhl486p4 · Markdown: https://rewindex.com/company/help-scout/incidents/ccjhhhl486p4.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/ccjhhhl486p4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:05:33.971Z