# Help Scout: We're seeing errors when loading some sidebar apps and Docs article previews

> Help Scout status incident “We're seeing errors when loading some sidebar apps and Docs article previews” on 2024-07-09: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/c7c226n43jp9
Last updated: 2024-07-09T18:11:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-07-09 16:50 UTC · Resolved: 2024-07-09 18:11 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/c7c226n43jp9](https://status.helpscout.com/incidents/c7c226n43jp9)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2024-07-09 18:11 UTC: This incident has been resolved. Sidebar apps and Docs article previews are operating smoothly. Thank you for your patience today!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2024-07-09 16:50 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/c7c226n43jp9
- Citation: Help Scout, “We're seeing errors when loading some sidebar apps and Docs article previews” (2024-07-09 16:50 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/c7c226n43jp9 (CC BY 4.0).
- Markdown link: `[Help Scout: We're seeing errors when loading some sidebar apps and Docs article previews (2024-07-09)](https://rewindex.com/company/help-scout/incidents/c7c226n43jp9)`


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Canonical: https://rewindex.com/company/help-scout/incidents/c7c226n43jp9 · Markdown: https://rewindex.com/company/help-scout/incidents/c7c226n43jp9.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/c7c226n43jp9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:40:13.404Z