# Help Scout: Docs Errors

> Help Scout status incident “Docs Errors” on 2023-01-03: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/c0mn26znfzwk
Last updated: 2023-01-03T16:17:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-01-03 16:17 UTC · Resolved: 2023-01-03 16:17 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/c0mn26znfzwk](https://status.helpscout.com/incidents/c0mn26znfzwk)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2023-01-03 16:17 UTC: From 4:17:20PM and 4:26:10PM UTC (9 minutes), Docs sites were failing to respond. Our team identified and resolved the issue quickly, and Docs sites are now fully operational. Sorry for the troubles as we start the new year!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Help Scout, started 2023-01-03 16:17 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/c0mn26znfzwk
- Citation: Help Scout, “Docs Errors” (2023-01-03 16:17 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/c0mn26znfzwk (CC BY 4.0).
- Markdown link: `[Help Scout: Docs Errors (2023-01-03)](https://rewindex.com/company/help-scout/incidents/c0mn26znfzwk)`


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Canonical: https://rewindex.com/company/help-scout/incidents/c0mn26znfzwk · Markdown: https://rewindex.com/company/help-scout/incidents/c0mn26znfzwk.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/c0mn26znfzwk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:56:23.946Z