# Help Scout: Delays in Outgoing Email

> Help Scout status incident “Delays in Outgoing Email” on 2022-10-03: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/b4k7cwk3cdgy
Last updated: 2022-10-03T20:58:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-10-03 20:58 UTC · Resolved: 2022-10-03 20:58 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/b4k7cwk3cdgy](https://status.helpscout.com/incidents/b4k7cwk3cdgy)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2022-10-03 20:58 UTC: At 4:58 pm EDT Outgoing Email was temporarily delayed. The issue noticed and solved by 5:18 pm EDT and email queues have since behaved as expected. Apologies for the trouble!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2022-10-03 20:58 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/b4k7cwk3cdgy
- Citation: Help Scout, “Delays in Outgoing Email” (2022-10-03 20:58 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/b4k7cwk3cdgy (CC BY 4.0).
- Markdown link: `[Help Scout: Delays in Outgoing Email (2022-10-03)](https://rewindex.com/company/help-scout/incidents/b4k7cwk3cdgy)`


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Canonical: https://rewindex.com/company/help-scout/incidents/b4k7cwk3cdgy · Markdown: https://rewindex.com/company/help-scout/incidents/b4k7cwk3cdgy.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/b4k7cwk3cdgy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:04:48.547Z