# Help Scout: Attachment issues

> Help Scout status incident “Attachment issues” on 2017-03-09: impact none (vendor’s label), 28 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/9f7sw809b8qs
Last updated: 2017-03-09T22:44:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2017-03-09 22:16 UTC · Resolved: 2017-03-09 22:44 UTC · Duration: 28 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/9f7sw809b8qs](https://status.helpscout.com/incidents/9f7sw809b8qs)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2017-03-09 22:44 UTC: We're in the clear. You should be able to preview and download attachments without error. Sorry for the trouble this afternoon!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Help Scout, started 2017-03-09 22:16 UTC, resolved after 28 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/9f7sw809b8qs
- Citation: Help Scout, “Attachment issues” (2017-03-09 22:16 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/9f7sw809b8qs (CC BY 4.0).
- Markdown link: `[Help Scout: Attachment issues (2017-03-09)](https://rewindex.com/company/help-scout/incidents/9f7sw809b8qs)`


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Canonical: https://rewindex.com/company/help-scout/incidents/9f7sw809b8qs · Markdown: https://rewindex.com/company/help-scout/incidents/9f7sw809b8qs.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/9f7sw809b8qs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:22:31.186Z