# Help Scout: Degraded Performance

> Help Scout status incident “Degraded Performance” on 2017-12-08: impact minor (vendor’s label), 9 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/8tnkjxz8yhty
Last updated: 2017-12-08T15:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-12-08 14:51 UTC · Resolved: 2017-12-08 15:00 UTC · Duration: 9 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/8tnkjxz8yhty](https://status.helpscout.com/incidents/8tnkjxz8yhty)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2017-12-08 15:00 UTC: Performance is stable across the board. Docs and Help Desk are working as expected. We'll continue to monitor.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2017-12-08 14:51 UTC, resolved after 9 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/8tnkjxz8yhty
- Citation: Help Scout, “Degraded Performance” (2017-12-08 14:51 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/8tnkjxz8yhty (CC BY 4.0).
- Markdown link: `[Help Scout: Degraded Performance (2017-12-08)](https://rewindex.com/company/help-scout/incidents/8tnkjxz8yhty)`


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Canonical: https://rewindex.com/company/help-scout/incidents/8tnkjxz8yhty · Markdown: https://rewindex.com/company/help-scout/incidents/8tnkjxz8yhty.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/8tnkjxz8yhty · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:12:23.694Z