# Help Scout: Slow page loads

> Help Scout status incident “Slow page loads” on 2024-11-06: impact minor (vendor’s label), 15 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/7069b6dx9734
Last updated: 2024-11-06T15:13:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-11-06 14:58 UTC · Resolved: 2024-11-06 15:13 UTC · Duration: 15 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/7069b6dx9734](https://status.helpscout.com/incidents/7069b6dx9734)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2024-11-06 15:13 UTC: Page load times should be back to normal now. We're closing this out, sorry for the trouble today!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2024-11-06 14:58 UTC, resolved after 15 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/7069b6dx9734
- Citation: Help Scout, “Slow page loads” (2024-11-06 14:58 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/7069b6dx9734 (CC BY 4.0).
- Markdown link: `[Help Scout: Slow page loads (2024-11-06)](https://rewindex.com/company/help-scout/incidents/7069b6dx9734)`


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Canonical: https://rewindex.com/company/help-scout/incidents/7069b6dx9734 · Markdown: https://rewindex.com/company/help-scout/incidents/7069b6dx9734.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/7069b6dx9734 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:21:23.344Z