# Help Scout: Intermittent Docs site load issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-08-31 15:17 UTC · Resolved: 2024-08-31 16:33 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/6q85hnb62dvl](https://status.helpscout.com/incidents/6q85hnb62dvl)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2024-08-31 16:33 UTC: The issue with Docs has been resolved. Thanks so much for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/help-scout/incidents/6q85hnb62dvl · Markdown: https://rewindex.com/company/help-scout/incidents/6q85hnb62dvl.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/6q85hnb62dvl · Generated 2026-10-18T10:41:45.846Z