# Help Scout: App Delays

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-03-27 17:08 UTC · Resolved: 2024-03-27 17:34 UTC · Duration: 26 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/6hwxqz6sz1gs](https://status.helpscout.com/incidents/6hwxqz6sz1gs)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2024-03-27 17:34 UTC: Help Scout's performance should be returning to normal. Thanks for bearing with us today!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/help-scout/incidents/6hwxqz6sz1gs · Markdown: https://rewindex.com/company/help-scout/incidents/6hwxqz6sz1gs.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/6hwxqz6sz1gs · Generated 2026-10-18T12:43:29.581Z