# Help Scout: Various platform issues

> Help Scout status incident “Various platform issues” on 2023-01-23: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/56rv0cdlxyzr
Last updated: 2023-01-23T16:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-01-23 16:30 UTC · Resolved: 2023-01-23 16:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/56rv0cdlxyzr](https://status.helpscout.com/incidents/56rv0cdlxyzr)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2023-01-23 16:30 UTC: Today we experienced a temporary outage on the Reports section of Help Scout, and duplicate notifications being sent for conversations. These issues have now been resolved and the platform is working as intended. If you are still experiencing issues please reach out to Help Scout support.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2023-01-23 16:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/56rv0cdlxyzr
- Citation: Help Scout, “Various platform issues” (2023-01-23 16:30 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/56rv0cdlxyzr (CC BY 4.0).
- Markdown link: `[Help Scout: Various platform issues (2023-01-23)](https://rewindex.com/company/help-scout/incidents/56rv0cdlxyzr)`


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Canonical: https://rewindex.com/company/help-scout/incidents/56rv0cdlxyzr · Markdown: https://rewindex.com/company/help-scout/incidents/56rv0cdlxyzr.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/56rv0cdlxyzr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:19:23.890Z