# Help Scout: Temporary Connection Issues

> Help Scout status incident “Temporary Connection Issues” on 2025-07-08: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/52dcqf596cm2
Last updated: 2025-07-08T19:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-07-08 19:00 UTC · Resolved: 2025-07-08 19:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/52dcqf596cm2](https://status.helpscout.com/incidents/52dcqf596cm2)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2025-07-08 19:00 UTC: Earlier today between 2:45 and 3:15PM EST, some Help Scout users may have experienced intermittent connection issues and 'no healthy upstream' errors across the app. Our team quickly identified and resolved this issue. Things should be working as expected again across the app! Apologies for the inconvenience today folks and thank you for your patience as we got this issue fixed up!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Help Scout, started 2025-07-08 19:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/52dcqf596cm2
- Citation: Help Scout, “Temporary Connection Issues” (2025-07-08 19:00 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/52dcqf596cm2 (CC BY 4.0).
- Markdown link: `[Help Scout: Temporary Connection Issues (2025-07-08)](https://rewindex.com/company/help-scout/incidents/52dcqf596cm2)`


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Canonical: https://rewindex.com/company/help-scout/incidents/52dcqf596cm2 · Markdown: https://rewindex.com/company/help-scout/incidents/52dcqf596cm2.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/52dcqf596cm2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:43:43.575Z