# Help Scout: Slow Page Loads

> Help Scout status incident “Slow Page Loads” on 2017-05-11: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/4wxq9kjsrn3j
Last updated: 2017-05-11T21:24:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-05-11 20:03 UTC · Resolved: 2017-05-11 21:24 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/4wxq9kjsrn3j](https://status.helpscout.com/incidents/4wxq9kjsrn3j)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2017-05-11 21:24 UTC: Page load times should be back to normal. Sidebar apps should also be loading normally now. We're closing this out, sorry for the trouble today!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2017-05-11 20:03 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/4wxq9kjsrn3j
- Citation: Help Scout, “Slow Page Loads” (2017-05-11 20:03 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/4wxq9kjsrn3j (CC BY 4.0).
- Markdown link: `[Help Scout: Slow Page Loads (2017-05-11)](https://rewindex.com/company/help-scout/incidents/4wxq9kjsrn3j)`


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Canonical: https://rewindex.com/company/help-scout/incidents/4wxq9kjsrn3j · Markdown: https://rewindex.com/company/help-scout/incidents/4wxq9kjsrn3j.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/4wxq9kjsrn3j · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:17:17.057Z