# Help Scout: Help Scout Docs product is unavailable.

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2022-07-08 21:51 UTC · Resolved: 2022-07-08 22:50 UTC · Duration: 59 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/4wnlmjm4mfvr](https://status.helpscout.com/incidents/4wnlmjm4mfvr)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2022-07-08 22:50 UTC: Looks like we’re in the clear. We don't expect any further interruptions, so we’re closing this out.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/help-scout/incidents/4wnlmjm4mfvr · Markdown: https://rewindex.com/company/help-scout/incidents/4wnlmjm4mfvr.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/4wnlmjm4mfvr · Generated 2026-10-18T09:40:16.277Z