# Help Scout: Outbound Email Delay

> Help Scout status incident “Outbound Email Delay” on 2018-09-13: impact minor (vendor’s label), 29 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/4h19fs80hkgb
Last updated: 2018-09-13T17:19:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-09-13 16:50 UTC · Resolved: 2018-09-13 17:19 UTC · Duration: 29 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/4h19fs80hkgb](https://status.helpscout.com/incidents/4h19fs80hkgb)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2018-09-13 17:19 UTC: Email queues are just about empty, so we're closing this one out. Apologies for the trouble today!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2018-09-13 16:50 UTC, resolved after 29 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/4h19fs80hkgb
- Citation: Help Scout, “Outbound Email Delay” (2018-09-13 16:50 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/4h19fs80hkgb (CC BY 4.0).
- Markdown link: `[Help Scout: Outbound Email Delay (2018-09-13)](https://rewindex.com/company/help-scout/incidents/4h19fs80hkgb)`


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Canonical: https://rewindex.com/company/help-scout/incidents/4h19fs80hkgb · Markdown: https://rewindex.com/company/help-scout/incidents/4h19fs80hkgb.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/4h19fs80hkgb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:21:03.881Z