# Help Scout: Email Delays

> Help Scout status incident “Email Delays” on 2021-09-20: impact minor (vendor’s label), 27 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/4clfdzck03gn
Last updated: 2021-09-20T11:37:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-09-20 11:10 UTC · Resolved: 2021-09-20 11:37 UTC · Duration: 27 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/4clfdzck03gn](https://status.helpscout.com/incidents/4clfdzck03gn)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2021-09-20 11:37 UTC: Email queues are just about empty, so we're closing this one out, friends! Apologies for the trouble!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2021-09-20 11:10 UTC, resolved after 27 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/4clfdzck03gn
- Citation: Help Scout, “Email Delays” (2021-09-20 11:10 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/4clfdzck03gn (CC BY 4.0).
- Markdown link: `[Help Scout: Email Delays (2021-09-20)](https://rewindex.com/company/help-scout/incidents/4clfdzck03gn)`


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Canonical: https://rewindex.com/company/help-scout/incidents/4clfdzck03gn · Markdown: https://rewindex.com/company/help-scout/incidents/4clfdzck03gn.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/4clfdzck03gn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:41:20.265Z