# Help Scout: Outbound email delays

> Help Scout status incident “Outbound email delays” on 2021-10-15: impact minor (vendor’s label), 43 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/2vncj4mg05kd
Last updated: 2021-10-15T12:43:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-10-15 12:00 UTC · Resolved: 2021-10-15 12:43 UTC · Duration: 43 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/2vncj4mg05kd](https://status.helpscout.com/incidents/2vncj4mg05kd)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2021-10-15 12:43 UTC: Our outbound email queues are in the clear, and all emails that were delayed have gone out to the recipients. Apologies for the Friday morning trouble!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2021-10-15 12:00 UTC, resolved after 43 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/2vncj4mg05kd
- Citation: Help Scout, “Outbound email delays” (2021-10-15 12:00 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/2vncj4mg05kd (CC BY 4.0).
- Markdown link: `[Help Scout: Outbound email delays (2021-10-15)](https://rewindex.com/company/help-scout/incidents/2vncj4mg05kd)`


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Canonical: https://rewindex.com/company/help-scout/incidents/2vncj4mg05kd · Markdown: https://rewindex.com/company/help-scout/incidents/2vncj4mg05kd.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/2vncj4mg05kd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:58:22.037Z