# Help Scout: [Scheduled] Database Maintenance

> Help Scout maintenance “[Scheduled] Database Maintenance” on 2020-05-02: impact maintenance (vendor’s label), 19 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/2h8mq6401dbb
Last updated: 2020-05-02T12:19:00Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: resolved
- Started: 2020-05-02 12:00 UTC · Resolved: 2020-05-02 12:19 UTC · Duration: 19 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/2h8mq6401dbb](https://status.helpscout.com/incidents/2h8mq6401dbb)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2020-05-02 12:19 UTC: The scheduled maintenance has been completed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Maintenance posted by Help Scout, started 2020-05-02 12:00 UTC, resolved after 19 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/2h8mq6401dbb
- Citation: Help Scout, “[Scheduled] Database Maintenance” (2020-05-02 12:00 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/2h8mq6401dbb (CC BY 4.0).
- Markdown link: `[Help Scout: Scheduled Database Maintenance (2020-05-02)](https://rewindex.com/company/help-scout/incidents/2h8mq6401dbb)`


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Canonical: https://rewindex.com/company/help-scout/incidents/2h8mq6401dbb · Markdown: https://rewindex.com/company/help-scout/incidents/2h8mq6401dbb.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/2h8mq6401dbb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:09:11.381Z