# Help Scout: Temporary Connection Issues

> Help Scout status incident “Temporary Connection Issues” on 2025-07-09: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/24sglnfc3kbj
Last updated: 2025-07-09T18:07:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-07-09 18:07 UTC · Resolved: 2025-07-09 18:07 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/24sglnfc3kbj](https://status.helpscout.com/incidents/24sglnfc3kbj)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2025-07-09 18:07 UTC: Earlier today, between 1 PM and 1:37 PM EST, some users may have experienced slow page loads and no healthy upstream errors in Help Scout. Our team identified and resolved the issue, and things should be working as expected again! We apologize for the inconvenience today and thank you for your patience! If you have questions, reach out to our support team at help@helpscout.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Help Scout, started 2025-07-09 18:07 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/24sglnfc3kbj
- Citation: Help Scout, “Temporary Connection Issues” (2025-07-09 18:07 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/24sglnfc3kbj (CC BY 4.0).
- Markdown link: `[Help Scout: Temporary Connection Issues (2025-07-09)](https://rewindex.com/company/help-scout/incidents/24sglnfc3kbj)`


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Canonical: https://rewindex.com/company/help-scout/incidents/24sglnfc3kbj · Markdown: https://rewindex.com/company/help-scout/incidents/24sglnfc3kbj.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/24sglnfc3kbj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:08:02.813Z