# Help Scout: Connection Issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2017-05-29 21:56 UTC · Resolved: 2017-05-29 22:44 UTC · Duration: 48 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/1rg89j2glc0t](https://status.helpscout.com/incidents/1rg89j2glc0t)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2017-05-29 22:44 UTC: We're closing this one out and will plan on publishing a post-mortem in the next 48 hours. Search and email queues will be catching up for the next 10-15 minutes.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/help-scout/incidents/1rg89j2glc0t · Markdown: https://rewindex.com/company/help-scout/incidents/1rg89j2glc0t.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/1rg89j2glc0t · Generated 2026-10-18T11:39:01.431Z