# Help Scout: Internal Server Error Impacting Some Customers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2015-06-01 00:35 UTC · Resolved: 2015-06-01 01:15 UTC · Duration: 40 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/1krd9t3jzdk7](https://status.helpscout.com/incidents/1krd9t3jzdk7)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2015-06-01 01:15 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/help-scout/incidents/1krd9t3jzdk7 · Markdown: https://rewindex.com/company/help-scout/incidents/1krd9t3jzdk7.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/1krd9t3jzdk7 · Generated 2026-10-18T09:43:01.812Z