# Help Scout: Docs Connection Errors

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-04-03 13:24 UTC · Resolved: 2024-04-03 13:47 UTC · Duration: 23 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/1j1g399z54dw](https://status.helpscout.com/incidents/1j1g399z54dw)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2024-04-03 13:47 UTC: Docs connection issues have now been resolved - please reach out to Help Scout Support if you are experiencing any further issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/help-scout/incidents/1j1g399z54dw · Markdown: https://rewindex.com/company/help-scout/incidents/1j1g399z54dw.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/1j1g399z54dw · Generated 2026-10-18T11:44:49.384Z