# Help Scout: Connections Issues

> Help Scout status incident “Connections Issues” on 2026-02-26: impact minor (vendor’s label), -71 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/0zg4fg527j96
Last updated: 2026-02-26T15:11:01Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-26 15:11 UTC · Resolved: 2026-02-26 14:00 UTC · Duration: -71 min
- Updates: 1
- [Vendor status page: https://stspg.io/30st9qqcgyqg](https://stspg.io/30st9qqcgyqg)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2026-02-26 14:00 UTC: We investigated reports of slow page loads and timeouts when accessing the web app. Our team has identified and resolved the issue. Performance is now stable, and we'll continue to monitor all services over the next few hours. Thank you for your patience while we resolved this!

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2026-02-26 15:11 UTC, resolved after -71 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/0zg4fg527j96
- Citation: Help Scout, “Connections Issues” (2026-02-26 15:11 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/0zg4fg527j96 (CC BY 4.0).
- Markdown link: `[Help Scout: Connections Issues (2026-02-26)](https://rewindex.com/company/help-scout/incidents/0zg4fg527j96)`


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Canonical: https://rewindex.com/company/help-scout/incidents/0zg4fg527j96 · Markdown: https://rewindex.com/company/help-scout/incidents/0zg4fg527j96.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/0zg4fg527j96 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:44:32.343Z