# Help Scout: [Scheduled] Scheduled Database Maintenance

> Help Scout maintenance “[Scheduled] Scheduled Database Maintenance” on 2026-01-24: impact maintenance (vendor’s label), 23 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/0l8qzpm099fn
Last updated: 2026-01-24T17:23:00Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: resolved
- Started: 2026-01-24 17:00 UTC · Resolved: 2026-01-24 17:23 UTC · Duration: 23 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/0l8qzpm099fn](https://status.helpscout.com/incidents/0l8qzpm099fn)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2026-01-24 17:23 UTC: The scheduled maintenance has been completed and all Docs services are back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Maintenance posted by Help Scout, started 2026-01-24 17:00 UTC, resolved after 23 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/0l8qzpm099fn
- Citation: Help Scout, “[Scheduled] Scheduled Database Maintenance” (2026-01-24 17:00 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/0l8qzpm099fn (CC BY 4.0).
- Markdown link: `[Help Scout: Scheduled Scheduled Database Maintenance (2026-01-24)](https://rewindex.com/company/help-scout/incidents/0l8qzpm099fn)`


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Canonical: https://rewindex.com/company/help-scout/incidents/0l8qzpm099fn · Markdown: https://rewindex.com/company/help-scout/incidents/0l8qzpm099fn.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/0l8qzpm099fn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:25:09.098Z