# Help Scout: [Scheduled] Scheduled Database Maintenance

> Help Scout maintenance “[Scheduled] Scheduled Database Maintenance” on 2026-05-02: impact maintenance (vendor’s label), 17 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/06y6ppg1cwlp
Last updated: 2026-05-02T13:17:00Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: resolved
- Started: 2026-05-02 13:00 UTC · Resolved: 2026-05-02 13:17 UTC · Duration: 17 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/06y6ppg1cwlp](https://status.helpscout.com/incidents/06y6ppg1cwlp)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2026-05-02 13:17 UTC: The scheduled maintenance has been completed. All services are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Maintenance posted by Help Scout, started 2026-05-02 13:00 UTC, resolved after 17 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/06y6ppg1cwlp
- Citation: Help Scout, “[Scheduled] Scheduled Database Maintenance” (2026-05-02 13:00 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/06y6ppg1cwlp (CC BY 4.0).
- Markdown link: `[Help Scout: Scheduled Scheduled Database Maintenance (2026-05-02)](https://rewindex.com/company/help-scout/incidents/06y6ppg1cwlp)`


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Canonical: https://rewindex.com/company/help-scout/incidents/06y6ppg1cwlp · Markdown: https://rewindex.com/company/help-scout/incidents/06y6ppg1cwlp.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/06y6ppg1cwlp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:38:11.498Z