# Help Scout in March 2026: incidents, uptime and changes

> Help Scout in March 2026: 9 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Help Scout’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/help-scout/2026/03
Last updated: 2026-04-01T00:00:00Z

- Incidents posted: 9 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 7, none 2
- Uptime (vendor-reported): 100% free of major/critical incidents, 95.76% free of any incident; outage time 0 min, incident time 31 h 29 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2026](https://rewindex.com/company/help-scout/2026/02.md) · Next: [April 2026](https://rewindex.com/company/help-scout/2026/04.md) · [All months](https://rewindex.com/company/help-scout/reports.md) · [Help Scout](https://rewindex.com/company/help-scout.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Connections Issues](https://rewindex.com/company/help-scout/incidents/zqmfk4ghbtxm.md) | minor | 2026-03-02 16:06 UTC | 2026-03-02 17:00 UTC | 54 min | resolved |
| [Connections Issues](https://rewindex.com/company/help-scout/incidents/mpw62s0xjjsj.md) | minor | 2026-03-06 17:38 UTC | 2026-03-06 21:26 UTC | 3.8 h | resolved |
| [Sidebar Apps not loading](https://rewindex.com/company/help-scout/incidents/xk5pdj4xnppm.md) | minor | 2026-03-11 12:40 UTC | 2026-03-11 14:04 UTC | 1.4 h | resolved |
| [Sidebar Apps loading intermittently](https://rewindex.com/company/help-scout/incidents/qchzkdjm836s.md) | minor | 2026-03-11 16:12 UTC | 2026-03-11 16:42 UTC | 31 min | resolved |
| [Closed Folder Issues](https://rewindex.com/company/help-scout/incidents/w2yv8lrfgydl.md) | minor | 2026-03-12 17:36 UTC | 2026-03-12 17:59 UTC | 24 min | resolved |
| [Drafts Not Loading Properly](https://rewindex.com/company/help-scout/incidents/9z7cfgt0cv7t.md) | minor | 2026-03-19 20:50 UTC | 2026-03-19 21:38 UTC | 48 min | resolved |
| [Docs Errors](https://rewindex.com/company/help-scout/incidents/zxnkg9vlt4lt.md) | none | 2026-03-20 17:00 UTC | 2026-03-20 18:12 UTC | 1.2 h | resolved |
| [Folder and View Issues](https://rewindex.com/company/help-scout/incidents/80cmdjgl347c.md) | minor | 2026-03-21 16:39 UTC | 2026-03-22 16:20 UTC | 24 h | resolved |
| [Outbound Email and Draft Creation Issues](https://rewindex.com/company/help-scout/incidents/n6gg0jgstsf4.md) | none | 2026-03-25 17:47 UTC | 2026-03-25 18:00 UTC | 13 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Database Maintenance](https://rewindex.com/company/help-scout/incidents/lmnl97g56zjx.md) | maintenance | 2026-03-07 17:00 UTC | 2026-03-07 17:26 UTC | 26 min | resolved |

## Cite this

Help Scout posted 9 status incidents in March 2026 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/help-scout/2026/03
- Citation: Help Scout, “Help Scout in March 2026” (2026-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/2026/03 (CC BY 4.0).
- Markdown link: `[Help Scout: Help Scout in March 2026 (2026-03-01)](https://rewindex.com/company/help-scout/2026/03)`


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Canonical: https://rewindex.com/company/help-scout/2026/03 · Markdown: https://rewindex.com/company/help-scout/2026/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:54:20.379Z