# Help Scout in October 2019: incidents, uptime and changes

> Help Scout in October 2019: 0 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Help Scout’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/help-scout/2019/10
Last updated: 2019-11-01T00:00:00Z

- Incidents posted: 0 (major/critical: 0) · Maintenance: 1
- By vendor impact label: none
- Uptime (vendor-reported): 100% free of major/critical incidents, 100% free of any incident; outage time 0 min, incident time 0 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2019](https://rewindex.com/company/help-scout/2019/09.md) · Next: [December 2019](https://rewindex.com/company/help-scout/2019/12.md) · [All months](https://rewindex.com/company/help-scout/reports.md) · [Help Scout](https://rewindex.com/company/help-scout.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

_No incidents posted this month._

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Database Maintenance](https://rewindex.com/company/help-scout/incidents/t28blhy5h84v.md) | maintenance | 2019-10-15 08:00 UTC | 2019-10-15 08:30 UTC | 30 min | resolved |

## Cite this

Help Scout posted 0 status incidents in October 2019 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/help-scout/2019/10
- Citation: Help Scout, “Help Scout in October 2019” (2019-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/2019/10 (CC BY 4.0).
- Markdown link: `[Help Scout: Help Scout in October 2019 (2019-10-01)](https://rewindex.com/company/help-scout/2019/10)`


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Canonical: https://rewindex.com/company/help-scout/2019/10 · Markdown: https://rewindex.com/company/help-scout/2019/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:28:52.577Z