# Help Scout in September 2015: incidents, uptime and changes

> Help Scout in September 2015: 3 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Help Scout’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/help-scout/2015/09
Last updated: 2015-10-01T00:00:00Z

- Incidents posted: 3 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 3
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.79% free of any incident; outage time 0 min, incident time 1 h 29 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2015](https://rewindex.com/company/help-scout/2015/08.md) · Next: [October 2015](https://rewindex.com/company/help-scout/2015/10.md) · [All months](https://rewindex.com/company/help-scout/reports.md) · [Help Scout](https://rewindex.com/company/help-scout.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delayed inbound email](https://rewindex.com/company/help-scout/incidents/pn2qcngh7x83.md) | minor | 2015-09-09 21:55 UTC | 2015-09-09 23:08 UTC | 1.2 h | resolved |
| [Delayed messages update](https://rewindex.com/company/help-scout/incidents/m52s7sl3rcmy.md) | minor | 2015-09-10 22:22 UTC | 2015-09-10 22:22 UTC | 0 min | resolved |
| [Inbound Email Delayed](https://rewindex.com/company/help-scout/incidents/z3lprw2x6npq.md) | minor | 2015-09-14 14:23 UTC | 2015-09-14 14:39 UTC | 16 min | resolved |

## Cite this

Help Scout posted 3 status incidents in September 2015 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/help-scout/2015/09
- Citation: Help Scout, “Help Scout in September 2015” (2015-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/2015/09 (CC BY 4.0).
- Markdown link: `[Help Scout: Help Scout in September 2015 (2015-09-01)](https://rewindex.com/company/help-scout/2015/09)`


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Canonical: https://rewindex.com/company/help-scout/2015/09 · Markdown: https://rewindex.com/company/help-scout/2015/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:10:20.664Z