# Help Scout in November 2014: incidents, uptime and changes

> Help Scout in November 2014: 3 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Help Scout’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/help-scout/2014/11
Last updated: 2014-12-01T00:00:00Z

- Incidents posted: 3 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 2, none 1
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.94% free of any incident; outage time 0 min, incident time 23 min (partial month)
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: none · Next: [December 2014](https://rewindex.com/company/help-scout/2014/12.md) · [All months](https://rewindex.com/company/help-scout/reports.md) · [Help Scout](https://rewindex.com/company/help-scout.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Reporting maintenance](https://rewindex.com/company/help-scout/incidents/k15h95xvst96.md) | none | 2014-11-02 14:00 UTC | 2014-11-02 14:45 UTC | 45 min | resolved |
| [Elevated page load times](https://rewindex.com/company/help-scout/incidents/rsp7rtf56gx3.md) | minor | 2014-11-24 17:17 UTC | 2014-11-24 17:22 UTC | 5 min | resolved |
| [Sporadic CDN connectivity issues](https://rewindex.com/company/help-scout/incidents/8mm1sx8pcsst.md) | minor | 2014-11-27 00:56 UTC | 2014-11-27 01:14 UTC | 18 min | resolved |

## Cite this

Help Scout posted 3 status incidents in November 2014 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/help-scout/2014/11
- Citation: Help Scout, “Help Scout in November 2014” (2014-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/2014/11 (CC BY 4.0).
- Markdown link: `[Help Scout: Help Scout in November 2014 (2014-11-01)](https://rewindex.com/company/help-scout/2014/11)`


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Canonical: https://rewindex.com/company/help-scout/2014/11 · Markdown: https://rewindex.com/company/help-scout/2014/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:27:41.801Z