# Heap: Some users unable to login

> Heap status incident “Some users unable to login” on 2025-07-14: impact minor (vendor’s label), 8 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/zgbplkgpx10j
Last updated: 2025-07-14T18:26:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-07-14 18:18 UTC · Resolved: 2025-07-14 18:26 UTC · Duration: 8 min
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/zgbplkgpx10j](https://status.heap.io/incidents/zgbplkgpx10j)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2025-07-14 18:26 UTC: This has been resolved

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Heap, started 2025-07-14 18:18 UTC, resolved after 8 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/zgbplkgpx10j
- Citation: Heap, “Some users unable to login” (2025-07-14 18:18 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/zgbplkgpx10j (CC BY 4.0).
- Markdown link: `[Heap: Some users unable to login (2025-07-14)](https://rewindex.com/company/heap/incidents/zgbplkgpx10j)`


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Canonical: https://rewindex.com/company/heap/incidents/zgbplkgpx10j · Markdown: https://rewindex.com/company/heap/incidents/zgbplkgpx10j.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/zgbplkgpx10j · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:46:44.978Z