# Heap: Temporary data latency

> Heap status incident “Temporary data latency” on 2017-10-23: impact minor (vendor’s label), 4 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/zg69s0zvn90c
Last updated: 2017-10-27T21:23:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-10-23 19:42 UTC · Resolved: 2017-10-27 21:23 UTC · Duration: 4 d
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/zg69s0zvn90c](https://status.heap.io/incidents/zg69s0zvn90c)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2017-10-27 21:23 UTC: Data ingestion has caught up completely, and all data should be available in your dashboard within 5 minutes of collection. We'll release a postmortem of this incident early next week.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Heap, started 2017-10-23 19:42 UTC, resolved after 4 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/zg69s0zvn90c
- Citation: Heap, “Temporary data latency” (2017-10-23 19:42 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/zg69s0zvn90c (CC BY 4.0).
- Markdown link: `[Heap: Temporary data latency (2017-10-23)](https://rewindex.com/company/heap/incidents/zg69s0zvn90c)`


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Canonical: https://rewindex.com/company/heap/incidents/zg69s0zvn90c · Markdown: https://rewindex.com/company/heap/incidents/zg69s0zvn90c.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/zg69s0zvn90c · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:49:10.705Z