# Heap: Sessions Replays unavailable

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-08-14 19:14 UTC · Resolved: 2024-08-14 20:32 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/wmnsrgfbrm0y](https://status.heap.io/incidents/wmnsrgfbrm0y)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2024-08-14 20:32 UTC: This incident has been resolved. Replays are now loading in the app.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/heap/incidents/wmnsrgfbrm0y · Markdown: https://rewindex.com/company/heap/incidents/wmnsrgfbrm0y.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/wmnsrgfbrm0y · Generated 2026-10-18T10:39:38.993Z