# Heap: Session Replays are not loading in the app

> Heap status incident “Session Replays are not loading in the app” on 2022-09-08: impact none (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/wh2l3pvrwvk0
Last updated: 2022-09-08T21:44:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-09-08 19:53 UTC · Resolved: 2022-09-08 21:44 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/wh2l3pvrwvk0](https://status.heap.io/incidents/wh2l3pvrwvk0)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2022-09-08 21:44 UTC: Session replays are loading as expected.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Heap, started 2022-09-08 19:53 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/wh2l3pvrwvk0
- Citation: Heap, “Session Replays are not loading in the app” (2022-09-08 19:53 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/wh2l3pvrwvk0 (CC BY 4.0).
- Markdown link: `[Heap: Session Replays are not loading in the app (2022-09-08)](https://rewindex.com/company/heap/incidents/wh2l3pvrwvk0)`


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Canonical: https://rewindex.com/company/heap/incidents/wh2l3pvrwvk0 · Markdown: https://rewindex.com/company/heap/incidents/wh2l3pvrwvk0.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/wh2l3pvrwvk0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:20:41.702Z