# Heap: Android Identify API not resolving

> Heap status incident “Android Identify API not resolving” on 2019-05-16: impact none (vendor’s label), 2.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/wgf0q5p2jw5k
Last updated: 2019-05-17T01:20:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-05-16 23:06 UTC · Resolved: 2019-05-17 01:20 UTC · Duration: 2.2 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/wgf0q5p2jw5k](https://status.heap.io/incidents/wgf0q5p2jw5k)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2019-05-17 01:20 UTC: We have deployed a fix, the Android identify endpoint should now be returning 200s again.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Heap, started 2019-05-16 23:06 UTC, resolved after 2.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/wgf0q5p2jw5k
- Citation: Heap, “Android Identify API not resolving” (2019-05-16 23:06 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/wgf0q5p2jw5k (CC BY 4.0).
- Markdown link: `[Heap: Android Identify API not resolving (2019-05-16)](https://rewindex.com/company/heap/incidents/wgf0q5p2jw5k)`


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Canonical: https://rewindex.com/company/heap/incidents/wgf0q5p2jw5k · Markdown: https://rewindex.com/company/heap/incidents/wgf0q5p2jw5k.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/wgf0q5p2jw5k · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:59:17.028Z