# Heap: Elevated API Errors

> Heap status incident “Elevated API Errors” on 2015-09-14: impact none (vendor’s label), 3.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/vqdwl3lbtlff
Last updated: 2015-09-14T21:15:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2015-09-14 17:43 UTC · Resolved: 2015-09-14 21:15 UTC · Duration: 3.5 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/vqdwl3lbtlff](https://status.heap.io/incidents/vqdwl3lbtlff)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2015-09-14 21:15 UTC: Error rates for all endpoints returned to normal levels after six minutes of increased 5xx messages. Our infrastructure team is monitoring the issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Heap, started 2015-09-14 17:43 UTC, resolved after 3.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/vqdwl3lbtlff
- Citation: Heap, “Elevated API Errors” (2015-09-14 17:43 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/vqdwl3lbtlff (CC BY 4.0).
- Markdown link: `[Heap: Elevated API Errors (2015-09-14)](https://rewindex.com/company/heap/incidents/vqdwl3lbtlff)`


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Canonical: https://rewindex.com/company/heap/incidents/vqdwl3lbtlff · Markdown: https://rewindex.com/company/heap/incidents/vqdwl3lbtlff.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/vqdwl3lbtlff · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:16:44.169Z