# Heap: Connect Sync Delays

> Heap status incident “Connect Sync Delays” on 2026-07-26: impact none (vendor’s label), 3.0 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/vcq0v8f7w9xn
Last updated: 2026-07-26T17:06:06Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-07-26 14:06 UTC · Resolved: 2026-07-26 17:06 UTC · Duration: 3.0 h
- Updates: 2 · Affected components: Heap Connect
- [Vendor status page: https://stspg.io/3hpsyzxcqn6y](https://stspg.io/3hpsyzxcqn6y)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **identified** 2026-07-26 14:06 UTC: Some US customers using HFT syncs may experience delays in data processing or availability. The issue has been identified, and our teams are working on a resolution.
- **resolved** 2026-07-26 17:06 UTC: This incident has been resolved

## Cite this

Status incident (vendor impact label: none) posted by Heap, started 2026-07-26 14:06 UTC, resolved after 3.0 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/vcq0v8f7w9xn
- Citation: Heap, “Connect Sync Delays” (2026-07-26 14:06 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/vcq0v8f7w9xn (CC BY 4.0).
- Markdown link: `[Heap: Connect Sync Delays (2026-07-26)](https://rewindex.com/company/heap/incidents/vcq0v8f7w9xn)`


---
Canonical: https://rewindex.com/company/heap/incidents/vcq0v8f7w9xn · Markdown: https://rewindex.com/company/heap/incidents/vcq0v8f7w9xn.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/vcq0v8f7w9xn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:47:45.561Z