# Heap: Heap Connect Syncs: Possibility Of Stale Data

> Heap status incident “Heap Connect Syncs: Possibility Of Stale Data” on 2026-01-25: impact none (vendor’s label), 2.3 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/v4qnpvkttkwz
Last updated: 2026-01-25T13:58:17Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-01-25 11:38 UTC · Resolved: 2026-01-25 13:58 UTC · Duration: 2.3 h
- Updates: 2 · Affected components: Heap Connect
- [Vendor status page: https://stspg.io/r0vdpmxwqpgv](https://stspg.io/r0vdpmxwqpgv)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **identified** 2026-01-25 11:38 UTC: We are experiencing latency in our upstream data source. Syncs running during this period may have stale data. We will post an update within the hour.
- **resolved** 2026-01-25 13:58 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: none) posted by Heap, started 2026-01-25 11:38 UTC, resolved after 2.3 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/v4qnpvkttkwz
- Citation: Heap, “Heap Connect Syncs: Possibility Of Stale Data” (2026-01-25 11:38 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/v4qnpvkttkwz (CC BY 4.0).
- Markdown link: `[Heap: Heap Connect Syncs: Possibility Of Stale Data (2026-01-25)](https://rewindex.com/company/heap/incidents/v4qnpvkttkwz)`


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Canonical: https://rewindex.com/company/heap/incidents/v4qnpvkttkwz · Markdown: https://rewindex.com/company/heap/incidents/v4qnpvkttkwz.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/v4qnpvkttkwz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:46:44.571Z